Accounts Receivable Coordinator

THE COMPANY

We’re rapidly growing and looking for driven and customer-obsessed professionals to help our team revolutionize the career-services industry.

Career.io is dedicated to creating a better landscape for job seekers everywhere. Through our community of career experts and data insights, our brands — TopResume, TopCV, and TopInterview — empower professionals to take control of their careers, tell the best version of their career stories, and reach their full potential. 

We’re committed to helping job seekers write the next chapter of their careers and we want to help write yours, too! We hire for growth and longevity because we value the happiness and well-being of our employees.

THE ROLE

As an Accounts Receivable Coordinator here at Career.io, you'll own a book of accounts while working in a fast-paced environment, primarily supporting our Collections needs. You’ll balance daily and month-end accounts receivable to general ledger balances and investigate outstanding invoices, making collection calls, negotiating payment terms, and processing liens for collections, when necessary.

This is a 100% remote/work-from-home role. This is a part-time role, estimated 20 hours/week.

THE KEY RESPONSIBILITIES

• Responsible for accounts receivable collections, communicating with customers about payment confirmations, billing discrepancies, and questions; working with the customer care department to resolve discrepancies 
• Communicate with Careerminds leadership and the accounting manager regarding collections progress
• Processing Customer Credit Card Payments
• Review Billing records to research double pay issues or billing errors that cause a delay in payment
• Collect on all open AR 
• Communicating with customers and internal staff to resolve invoice dispute issues.
• Monitoring the credit department email inbox
• Other AR projects as requested by the Manager

THE MUST-HAVES

• 1-3 years’ experience in collections processes and A/R cycle
• High level of motivation, strong work ethic and ability to prioritize
• Comfortable working cross-functionally with other teams/departments

THE NICE-TO-HAVES

• Excellent aptitude with Math and Excel (Equations, V-Lookups, Pivot Tables, etc.)
• Basic understanding of the principles of Finance and Accounting

At Career.io, we believe that diversity in thought and cultural background leads to better teams and stronger companies. We seek talented, qualified employees, regardless of race, color, sex/gender (including pregnancy, gender identity, and gender expression), national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Career.io is proud to be an Equal Employment Opportunity Employer.

Come join our team. Together, we’ll help others tell their career stories and land their dream jobs.